Customer FAQ

 

Where can I get more help?

Logical View are commited to providing ongoing support. If you are experiancing any problems with any of our services please dont hesitate to call us directly 01242 807684 or emial us here and one of our team will get back to you as soon as possible- usually within an hour.

Email Settings & Webmail

Use the settings below when setting up your email application (Microsoft Outlook, Mozilla Thunderbird, etc). These settings will also work on mobile devices. Custoemrs may also also access their email using our webmail interface.

Incoming Mail: mail.logicalview.co.uk (IMAP4)
Outgoing Mail: mail.logicalview.co.uk (SMTP- Requires Authentication)

Username: your e-mail address
Password: set when account created.
Lost your e-mail password?

FTP Server Details

FTP (File Transfer Protocol) is used to upload your webiste to our server (updates etc) using your chosen FTP client (Filezilla, Dreamweaver, TFTP etc).

Server: admin.logicalview.co.uk
Username: set when account created
Password: set when account created.
Lost your FTP password?

MySQL Database Server

MySQL is a very popular database application used to power most popular web applications including e-commerce, user lauthentification, forums, and custom application development. Your database may be adminstuered via PHPMyadmin here.

Server: localhost (remote access can be provided on request)
Port: 3306 (standard port)
Username: set when account created
Password: set when account created